Scopul nostru este sprijinirea şi promovarea cercetării ştiinţifice şi facilitarea comunicării între cercetătorii români din întreaga lume.
The objectives of this article are marking the conceptual antinomies of signification in the field of services, and identifying a specific cycle of ser-vice activities, with examples illustrative of Romania, and the main work hypothesis concerns the confrontation of different sets of behaviours of service consumers and providers as against the producers and consumers of products, reflected both in the different levels of inflation in services and
Read moreThe labour market in any field becomes more and more demanding and specialized, professional. For a more efficient absorption of graduates, the professional environment requires both advanced theoretical knowledge and practical abilities. During the study period, based on rational mechanisms, students form a perception related to the probability of finding an adequate job. In this article we model the constructed perceptions through Ordered Logit
Read moreThe main instruments that ensure the free movement of goods on the big European market are: the European directives, harmonized standards, accreditation, conformity certification by a third part (of the management system, of products and services), testing and metrology. The rendition or setting up of these instruments do not signify that the economic agents are immediately capable to use them in an optimal way. It is necessary to build a national
Read moreBased on a very rich literature regarding the requirements for successfully selling in nowadays conditions, the present paper brings into discussion what might become a new concept, relevant for better understanding the role that salespeople are expected to play: the concept of sales-entrepreneur, or, in other words, the person conducting sales as his own business. After a short summary of more important topics and research findings in the recent
Read moreIn the health field, quality is a complex and multidimensional variable. The complexity is shown by different levels of quality, which provide a global picture of the performance of a health system: compliance with mandatory rules, compliance with professional recommendations/references, action of steady improvement aiming at resolving health problems, risk management or excellence seeking, etc. The multidimensional character is provided by various
Read moreUsing adequate composite indicators, indeed together with other specific models, to analyse high frequency time series and to obtain sort-term forecasts can improve information for business environment, in modern era characterised by an accelerate process of changing. In our study we tried to build a composite indicator based on some monthly time series and to use it in order to obtain short-term forecasts for economic activity at national level.
Read moreThe paper underlines part of the value of the research based on survey results conducted on SMEs in Romania, in 2007-2008, within the national research project IDEAS 856 "Increasing the competitiveness of SMEs in Romania by implementing a model evaluation and improvement of their performance in accordance with the European model of quality management." One of the research objectives was the assessment of the satisfaction degree of requirements relating
Read moreThe study emphasizes the results of the excellence research dedicated to theoretical and practical basics for the human factor involvement in the consumer protection management between 2008 - 2009 at the level of National Authority for Consumer Protection, the Region Committee for Consumer Protection Sibiu, and the Brasov County Committee for Consumer Protection. The article presents several elements regarding consumer protection management and the
Read moreThe issues of consumer rights and consumer welfare are increasingly important, especially in the current economic climate in which the ability to make informed choices represents a real advantage in consumers' daily life. In order to make their purchases with confidence, both in their country and abroad, consumers need easy access to precise information and to professional advice. Taking into account the fact that education and training are a strategic
Read moreHighly performing innovative business services became important factors of competitiveness in modern economies, but their potential contribution is severely restricted by market dysfunctions, as companies reported during previous studies. There is also a lack of adequate policies partly explained by the fact that the services related knowledge is underdeveloped and poorly disseminated among decision makers. Having found that quality uncertainty limit
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