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Publicatii proprii

Addressing Information Asymmetry in Business Services Market

While business services, and especially knowledge intensive ones, are key inputs, having a decisive contribution to the competitiveness of their client industries, the determinants of the market for such services are not entirely clarified. We found that quality uncertainty and information asymmetry generate incentives for poor quality and low performance, and drastically limit the market size and its growth prospects. Aiming at animating the efforts

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Statistical Evaluation of Services in Romania

The conceptual analysis of the meaning, quality and productivity of ser-vices in the Romanian economy, the structural insight into the highly var-ied universe of these activities, identifying the distinctive level and struc-ture dynamics of the tertiary sector, defining and delineating Juglar cycles, ever more clearly outlined by the services index, are the main aims of this article. The methodological landmarks are fully statistical, the analysis

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Inflation and the Impact of Recession of Services in Romania’S Economy

The objectives of this article are marking the conceptual antinomies of signification in the field of services, and identifying a specific cycle of ser-vice activities, with examples illustrative of Romania, and the main work hypothesis concerns the confrontation of different sets of behaviours of service consumers and providers as against the producers and consumers of products, reflected both in the different levels of inflation in services and

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Econometric Modelling of the Perceptions Students Have Regarding the Probability of Finding a Job in the Field of the Master’s Programme

The labour market in any field becomes more and more demanding and specialized, professional. For a more efficient absorption of graduates, the professional environment requires both advanced theoretical knowledge and practical abilities. During the study period, based on rational mechanisms, students form a perception related to the probability of finding an adequate job. In this article we model the constructed perceptions through Ordered Logit

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POLICIES CONCERNING SQAM SERVICES DEVELOPMENT IN ROMANIA

The main instruments that ensure the free movement of goods on the big European market are: the European directives, harmonized standards, accreditation, conformity certification by a third part (of the management system, of products and services), testing and metrology. The rendition or setting up of these instruments do not signify that the economic agents are immediately capable to use them in an optimal way. It is necessary to build a national

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SELLING WITH ENTREPRENEURIAL SPIRIT: THE SALES-ENTREPRENEUR

Based on a very rich literature regarding the requirements for successfully selling in nowadays conditions, the present paper brings into discussion what might become a new concept, relevant for better understanding the role that salespeople are expected to play: the concept of sales-entrepreneur, or, in other words, the person conducting sales as his own business. After a short summary of more important topics and research findings in the recent

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RESPONSIVENESS OF HEALTH SYSTEMS: A BAROMETER OF THE QUALITY OF HEALTH SERVICES

In the health field, quality is a complex and multidimensional variable. The complexity is shown by different levels of quality, which provide a global picture of the performance of a health system: compliance with mandatory rules, compliance with professional recommendations/references, action of steady improvement aiming at resolving health problems, risk management or excellence seeking, etc. The multidimensional character is provided by various

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HOW DEEP AND HOW LONG COULD BE THE RECESSION IN ROMANIA?

Using adequate composite indicators, indeed together with other specific models, to analyse high frequency time series and to obtain sort-term forecasts can improve information for business environment, in modern era characterised by an accelerate process of changing. In our study we tried to build a composite indicator based on some monthly time series and to use it in order to obtain short-term forecasts for economic activity at national level.

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RESPONSIBLE COMMERCIAL ACTIVITY OF SMES AND SPECIFIC VALUES OF SUSTAINABLE DEVELOPMENT IN TERMS OF THE EUROPEAN EXCELLENCE MODEL

The paper underlines part of the value of the research based on survey results conducted on SMEs in Romania, in 2007-2008, within the national research project IDEAS 856 "Increasing the competitiveness of SMEs in Romania by implementing a model evaluation and improvement of their performance in accordance with the European model of quality management." One of the research objectives was the assessment of the satisfaction degree of requirements relating

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HUMAN FACTOR’S INVOLVEMENT IN THE CONSUMER PROTECTION MANAGEMENT

The study emphasizes the results of the excellence research dedicated to theoretical and practical basics for the human factor involvement in the consumer protection management between 2008 - 2009 at the level of National Authority for Consumer Protection, the Region Committee for Consumer Protection Sibiu, and the Brasov County Committee for Consumer Protection. The article presents several elements regarding consumer protection management and the

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